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Stephen Richard Magor
Laguna Beach Resort

by Rungtip Hongjakpet Izmen

Meeting Stephen Magor was what you might call a hot date. Mr Magor is GM of the Laguna Beach Resort, and on the sweltering April day when I went to see him, the hotel was having trouble with the air conditioning in its offices. Phew! What a scorcher!

But as we chatted, Mr Magor’s cool English charm gradually took over and after a while I no longer noticed the temperature.


He himself must be used to heat, having spent nearly 25 years in Asia-Pacific, including spells in Malaysia, Singapore, India and Australia. He has been working in Thailand since 2003, at the 252-room Laguna Beach Resort.

From sinks to slopes


35 years in hotel business

Like most, he had many dreams while growing up about what he wanted to be. He once considered being a banker, then a sports teacher. He even considered joining the army. Working in hotels was never a part of his dream. Indeed, his eventual career choice was rather unusual, given that no one else in his family had been in the hospitality business.

He did however get some experience at an early age, spending his summer holidays working in hotel kitchens to earn extra money for winter skiing trips. By 1973 he was working in a hotel full-time. “In the early days of my career there were times I wanted to quit because I was working hard while my friends were out partying,” he says. In the end, though, he became comfortable with his choice, and has remained happily in the hotel business for nearly 35 years.

Traveling light


Mr Maggor with smiling reception staff

At the beginning of his career, he was chef de partie, sous chef and then executive chef. Not surprisingly, perhaps, for someone who came up through the F&B side of the business, he enjoys cooking. “I love it. I like to have friends around and cook for them.”

He has working in hotels in a dozen countries, on almost every continents.“ Being in hotels has given me the opportunity to travel the world, to work in and visit some of the best hotels in the world. It has also given me the chance to learn about and appreciate great food and wine.”

On the downside, Mr Magor, notes, is the fact that with greater responsibility comes bigger luggage. “When I first started out, I had just one suitcase. Then I acquired more stuff, and then I got married and had half a container to take whenever I moved to another hotel. The half container became a full container. These days, we have to keep most of the stuff in one place because we can’t move it around any more.”

With a big laugh, he adds that despite collecting all this stuff, “during all this time I’ve managed to acquire only one wife and one son”. His wife and son live in England, where the boy is in school. He tries to see them as often as possible, but being separated is another price to pay for his career choice.

A hotel for families


Anna, a baby elephant for breakfast

Laguna Beach Resort is well known for attracting conference groups, couples, and especially families. It has a good children’s club with three devoted ladies who entertain the youngsters with games and fun activities, allowing their parents to take a break and enjoy their holiday too.

“I’ve noticed that during holidays most daddies tend to spend more time with their kids than they do at home. So mummy gets more time to herself, to go to shops or spas or just relax,” says Mr Magor.

One highlight for family guests is the hotel elephant. Everyday at around 09:00, the elephant appears in the breakfast area, where guests can feed it while having their own breakfast. At 15:00, guests can swim with the elephant. “We give our guests the chance to get close up and personal with the elephant. Most children have probably seen elephants in the zoo but this is very different.

“One thing that always brings a big smile to my face is when I see a new family checking in at the lobby in the morning. Their jaws drop when they see our elephant walk in through the lobby on the way to breakfast. The kids love it.

“At Laguna Beach Resort, the elephant comes in through the front door, not the back,” he grins.

 
by Rungtip Hongjakpet Izmen
 

Special Offers

Laguna Beach Resort
Family Programme

USD 170* (5,500 Baht) +++ per night

Valid till 30 Oct ’07

* prices are nett and subject to exchange rate fluctuations

Hotel Information and Room Rates

Click here if you wish to know more about Laguna Beach Resort

 

Review of the Laguna Beach Resort

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